Contact Hours.gg
Use this canonical contact page to reach Hours.gg about corrections, evidence, licensing, or the service.
Response target
24-48h
Primary channel
Review mode
Manual
Contact topics
Send it to the right desk
Each card opens a prefilled email. Edit the draft, add evidence, and send from your preferred mail client.
Product / Ranking
Report a broken route, ranking issue, or product correction.
Use this for UI bugs, stale product data, missing gear, broken voting behavior, or leaderboard anomalies.
Privacy / Data
Request deletion, export, correction, or Steam-linked account help.
Send enough account context for us to identify the record without exposing passwords or payment information.
Security / Abuse
Escalate security concerns, abuse reports, or unsafe behavior.
Prefix sensitive subjects with SECURITY and include reproduction steps, affected URLs, and impact.
Business / Press
Open a partnership, press, licensing, or data collaboration thread.
For non-ranking business requests. Paid placement requests do not influence the public boards.
Make the first email useful
The team can move faster when the first message contains the exact object being reported and the evidence needed to verify it.
Exact route, product slug, account email, or Steam profile involved.
What you expected, what happened, and whether you can reproduce it.
Screenshots, console output, or source links when the report depends on evidence.
For privacy requests, the specific account or identifier we should review.
These pages answer the most common contact reasons without waiting for a reply.
Methodology
Ranking model, corrections policy, and public source rules.
OpenPrivacy policy
Data collection, Steam integration, account rights, and contact paths.
OpenTerms
Platform rules, acceptable use, and service boundaries.
OpenAbout Hours.gg
Why the product exists and how real, verified player hours back each ranking.
OpenGeneral enquiries
Not sure where it belongs?
Send the general mailbox a short summary. If it needs privacy, security, or product review, it will be routed internally.